Wednesday, January 7, 2009

Wu-Yi Response

Wu-Yi Response

Hello,

We apologize for any trouble.

Concerning your matter ,We would like to inform you that according to our database , you have placed the order for our tea on Nov 25, 2008 (hmm don’t remember that) under your name and email address :

According to our database , you have received the free trial package on Dec 3, 2008 , So your 14 days trial period starts onDec 3, 2008 and will be completed on Dec 17, 2008 .

You will not be charged the $59.95 for the free trial if we receive the package back before the 14 days trial period is over or before Dec 17, 2008 . If the package arrives after that, then you will still be refunded.

Please let us know, if you have any questions.

We are always here and happy to assist you.

Thanks
Victoria
Wu-Yi Source Support Team
I do have to give them Kudos for quick and helpful customer service - something you do not get everyday!!

No comments: