Wu Yi response

From: Wu-Yi Source Support (support@easyweightlosstea.com)
Sent: Sat 12/06/08 4:32 PM
To:

Hello,

You have been removed from our autoship program; however as per the Terms and Conditions which you agreed to before ordering, your card will be charged the discounted rate of $59.95 for the full month’s supply of slimming tea after the completion of trial period.

You will not be charged the $59.95 for the free trial if we receive the package back before the 14 days trial period is over. If the package arrives after that, then you will still be refunded. (ok, hmmm try if for 14 days and if you don’t like it return it, but wait if you want to be refunded, send before the 14 days is up?? Anyone else confused?)

Please return the portions of Tea and Wu-Yi Burn Pills you wish to be refunded for to:
(I am sending all but 2 packets of tea and bottle of pills unopened back via UPS Ground)
Wu-Yi Source
3919, 109th Street Urbandale,
IA, 50322
US

Please send package back either UPS, FedEx, or if you prefer to ship via USPS, please ask for “Delivery Confirmation”. You will be provided with a tracking code - it is very important to PLEASE KEEP THIS TRACKING CODE.

Refunds are processed every two weeks; you will receive an email from us immediately after we have refunded you. Please include correspondence in the package with your reason for return and write your RMA (Return Merchandize Authorization) number CLEARLY on the outside of the package so that we can identify it as yours, which is: 4223248

Shipping charges are not refunded. Your order must be marked with the order date to clarify that your order is still within the 60 day refund period. (hey remember earlier, I don’t remember when I ordered and there is no invoice in the package??)

I can tell you that although it may not be for everyone, Wu-Yi slimming tea personally helped me to lose weight and gave me an incredible rush of new life. I hate to see you go but I do understand how difficult losing weight can be. I’d like to thank you for giving it an honest effort.

Have I addressed all of your concerns or is there something else that I can help you with today?

Respectfully,
Victoria
Wu-Yi Source Support Team
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